Privacy Statement

Platinum Assist Limited has a legal obligation to hold all personal data collected within the guidelines set out in the Data Protection Act 1998. We are committed to protect this data and preventing it falling into the wrong hands. All data held will be accurate, relevant and not excessive.

The majority of the data collected will be provided by you; however we may receive further information from: Your insurance company The bodyshop or garage which are repairing your vehicle Any refer of Platinum Assist Limited Anyone else who is connected to the accident, including the police We do not use cookies on our websites and no information is collected via you IP address.

The data that we collect from you is stored and processed in the United Kingdom. By submitting your personal data, you agree to this storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. You have the right to a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy, either ask for an application form to be sent to you, or write to the Data Protection Officer at Platinum Assist Limited. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

By accessing and using the website, you confirm your consent to Platinum Assist Limited collecting and using your information in accordance with this privacy policy.

All claims are screened using various fraud databases and registers. the aim is to verify information and to prevent fraudulent claims.

In dealing with this claim, we will be passing information relating to this incident to the appropriate databases and registers, as well as searching those databases and registers.

Fraudulent claims are always vigorously pursued.